A new calculator. Seattle Welcome Day. Stats. “There is always a market”…

Three things in wrapping this week up in digestible bites. And, when you make your way down to the stats portion, I ask you – what is your goal in “sides” in 2025? Despite the data showing leaner years in “sides” – I’ll suggest the “sides” are in the market for you. They will not be handed to anyone. This is where we win – with intentionality in working “on” and “in” the business with remarkable professionalism. It’s what makes us, us.

In partnership with you, let’s go find the opportunities. There is always a market – get super clear on your goal and double down on your focus there. – Laura

On January 28th, the Escalation Addendum (NWMLSL Form 35E) and related notices will be updated to include tools for calculating the escalated purchase price.

The revisions will clarify the escalation formula and will include a calculator in the notice forms to compute the new purchase price. The Financial Tools site on NWMLS.com will add a Form 35E Escalation Calculator to allow listing brokers to compute and compare multiple escalated offers before completing the Notice of New Purchase Price (Form 35EC).

Watch the training video now available located upon logging onto NWMLS – click on the tile named “Revisions to the Escalation Addendum (Form 35E)” and scroll down to the video (15 minutes). Offices will naturally be focused on these changes, yet together we can begin to get ahead of these pivots.

Sample copies of these revised forms are available for review purposes only.

As an overview, the three escalation forms will function as follows:

  • Form 35E (Escalation Addendum) – Buyer specifies the escalation amount and the maximum purchase price, and buyer agrees to the escalation calculation formula described at the end of Form 35E. 
  • Form 35EC (Notice of New Purchase Price)  This is a new form. To accept a buyer’s offer with its escalated price, Seller delivers (1) seller’s countersigned PSA docs, including buyer’s Form 35E, (2) Form 35EC with the new purchase price, and (3) a copy of the Competing Offer.
  • Form 35EN (Escalation Addendum Notice) – If buyer disputes whether the new purchase price was properly escalated, buyer sends notice using Form 35EN. Form 35EN contains the same notice options that are in the current version of the form. Form 35EN now also includes a calculator for buyer to recalculate the new purchase price, if applicable.

Interested in learning more about the Seattle Chamber of Connection (we are the pilot city) – here is a link to dive in. I am volunteering my time this year to see if we can help melt the “Seattle freeze” for newcomers and assist in mapping out their first year(s) in their new city!

Have a wonderful weekend in work & play! If you see two crazy paddling sisters out on Lake Washington tomorrow – yes, that will be my sister and me. Just keep paddling! – Laura

“Remarkable” Standards (of Practice), collective generosity & a favor.

I think I have “purple cows” (aka, a book on being remarkable, by Seth Godin) on my mind a lot lately, and what comes to mind for this week’s post is a subject I’ve been wanting to amplify for a while now: our Windermere Standards of Practice. As an Owner & Designated Broker of Seattle offices, this is one (of many) spaces I am focused on in 2025. And with that, I’ll be sharing & celebrating when we see SOP in action – the good news type reporting. Often we get caught up in when things go wrong or are hard. What about when things go right, even very right – might I even say, remarkable?

Let’s begin with a reminder of our Standards of Practice(s). Here is a video (rumor has it is being updated soon – yet still does a remarkable job in the inner workings of SOP).

In written form, here is the mission:

The Windermere Standards of Practice embody our commitment to the highest standard of service to our clients while providing a framework for our professional agents. Standards of Practice are not laws, rules, or mandates. Rather, they are guidelines and expectations for making good decisions. They are about personal responsibility, respect, trust, and clarity, and that’s what makes them wise and timeless. They have been a guiding light for Windermere since our earliest days as a company. They make us, us.

And as we navigate the year ahead, I have a favor to ask each of you. When you witness a broker, a manager, or a designated broker in alignment & in action with our SOP – a dynamic example – a remarkable story, please share it with me. I will ask this favor often throughout the year as we navigate the 2025 market together. I am certain there is plenty of “good news” to report that does not get seen or amplified at the level it deserves.

How do I share a remarkable SOP story?

Please send stories of good, remarkable, exemplary in our Standards of Practice to high5@windermere.com.

And, while it would be dreamy to report only good news – I would be remiss not to include our collective efforts towards the devastation in California. It is unimaginable devastation and certainly has had me pondering “home”…

Donate (&/or share efforts) to LA Fire Relief

The devastating LA fires have left countless individuals in need, leaving communities surrounding the area facing unimaginable challenges. Please join us in raising funds to benefit the American Red Cross Southern California and World Central Kitchen. Every donation helps provide shelter, meals, and support for those affected. (HUB post)

https://secure.qgiv.com/for/southerncawildfirerelief/

📷 Note: The photo used in this post was taken by Windermere Director of Education Todd Steinberg‘s son, Michael, a wildland fire photographer currently in LA, photographing the devastation caused by the fires. A special thank you to Todd and Michael for allowing us to use this photo. Follow Michael’s work on IG @norcalstormchasing

Coming together in moments like this is also what makes us, us. Windermere’s FB, Instagram, and LinkedIn have posted their Qgiv efforts for ease of reshare – that too is a way of giving.

To collective generosity, “Remarkable” Standards (of Practice) & a favor (throughout the year) from me to all of you today…

Thank you, Laura

Interactive data. “Two not three.” Your word. Opportunity (question).

The winter Solstice happened – yay! Our house is coming off of an epic string of hosting the holidays. In the coming days, while our teens are home until the classrooms start back up, I’m personally hitting pause, recharging, & resetting before we ring in the New Year. In doing so, this post will share a few things I’m digesting within my quiet, curious & still moments. Heck, I even deleted my social media apps for the month of January to give me the very best shot at focus & creativity.

New Interactive Pending Data Reports Now Available. If you haven’t checked out these new interactive reports, consider joining me. The NWMLS data has been aggregated and anonymized into interactive Pending Data Reports. In theory, I’m hopeful these reports provide NWMLS brokers with real-time insights, such as pricing trends, the frequency with which sellers are receiving multiple offers, and the use of escalation, inspection, and financing addenda. You can compare today’s pending listings with pending listings from a selected date range and market area. What insights might this data provide our clients? Let’s dig in and find out! I’ll be asking you all for your insights into how to best use this in practical application.

This week I really enjoyed Simon Sinek’s A Little Bit of Optimism podcast – Ep. 155 – “Trevor Noah Makes My Brain Hurt.” In his latest episode of 2024, Simon invited comedian Trevor Noah to his mic and chatted about ditching the small talk (or not) and went deep into the paradox of choice and why the human experience might be defined by constraint. At minute 33, I loved the story of the shoe salesman – the “2 not 3” story. I chuckled, thought deeply, and critically questioned everything all at once. I love this stuff – truly living the human experience – messy and beautiful. Full episode here.

Up next on my “listen list” is Windermere’s Ask a Coach podcast on Cracking the Code: Unleashing the Power of Buyer Broker Representation for Sellers. This will be a repeat for me, yet getting my mind clear heading into the new year on topics we’ve been navigating for almost a full year – legally! I’m interested to see what insights I pick up on now that the topic is no longer new. Full episode here.

From my coaching corner on FWL, a reminder and a rally cap for coming up with a word that can be used as a guidepost throughout the year ahead. I have mine; do you have yours? For me, my 2025 word for the year is alignment. With clarity and focus, decisions and direction will be in alignment with what is true for me, for who my best self is, how I show up, my interactions, and my purpose. I am clear. I am ready. Need help with this exercise? I’m happy to give you prompts to assist. I have found having one word to guide my year is a business plan in and of itself! Happy to help; the ultimate goal.

I’ll leave you with one question as my last FWL post for 2024. As I write, podcast, plan, host meetings, gather us, think, coach and operate a real estate brokerage one question that will be a guiding force in 2025 is this: where is the opportunity? I’m ready to turn the page on 2024 & sharpening my pencil to begin again in 2025. Cheers to everyone! 🥂 I’m looking towards creating remarkable with you. – Laura

And a reminder on the real estate front – when computing time for purchase and sales agreements, please regard Wednesday, January 1st as legal a holiday.

Purple cows & useful pencils.

Quickly approaching 2025 I have three things on my mind in preparation & focus: clarity, alignment and purple cows.

Let’s begin with purple cows. Let’s say you and I are out on a road trip; let’s pick a long drive in Montana under the big sky and wide-open spaces. As we drive, we pass cows. I’ve always enjoyed a good gander at rolling hills and cows roaming. At first, this might be interesting. We keep driving and the scene becomes less interesting as far as cows go; eventually, maybe even boring. Now, we are many hours into this road trip together, and we come across a purple cow. What would we do? We’d probably pull over, take pictures, post on social media, talk about it, tell the story to others, and be astonished by this extraordinary sight…

Consider joining me in my late December / January book of the month recommendation – yup, you guessed it: Purple Cow: Transform Your Business by Being Remarkable, by Seth Godin.

I’m looking for purple cows in our businesses next year. I’m looking to be extraordinary. I’m looking to take risks. I’m thinking both differently and planning for back to basics. A lot has been asked of our industry this year to enhance our abilities towards transparency and leveling up the profession. That has been asked across the industry. Purple cows in 2025 – the extraordinary – these will get noticed. As you refine your planning, your focus, your clarity consider the purple cow story – what will have people pulling over on the side of the road, taking pictures, posting, telling stories…about you?

A few more odds and ends to put a wrap on this week…

Thank you Shavic Jones on sharing a December 10th article, Seattle area leads nation in economic growth.

Can we agree our business and relationship depend on our abilities to be extraordinary (purple cow element!) in having good conversations? If you haven’t seen the Tedx Talk, How to Have a Good Conversation, Celeste Headlee – I highly recommend! Tis’ the season be gather & connect. What a good time of year to up our skill in good conversations. As Celeste remarks, a good conversation is a “balance of talking and listening and somewhere we lost that balance.”

On the CLOZE front, I played around with the “library” and was happy to see and experience how easy it was to take Jeff Tucker’s “Housing Predictions for 2025,” briefly add my voice to it, and send it via email. This is such a good example of templates/campaigns sitting in there waiting for you! I was able to send it via my desktop access and mobile. This makes me happy. With all things launching from Windermere, we are in the learning and optimization stage. Give yourself grace to know there is a lot there and a lot coming, yet it starts with each of us getting inside the tools and playing with them.

And, to round out FWL, a very quick 1 minute and 46 second video that will sharpen all of our useful pencils – 4 Important Lessons For A Successful Life.

Happy Friday, all. To purple cows and useful pencils. Here to help; the ultimate goal.

– Laura

The toast I didn’t give last night – cheers! 🥂

Putting a bow on this week and raising a glass this morning (ok, actually sipping coffee) while thinking about last night. Seattle Windermere offices gathered at The Shop to ring in the holiday season together. While the night was an even mix of really cool people, really cool cars, and really cool conversations, I had a toast to the group on my mind. And in my thoughts, that toast ended up being built upon my trip to our event (story to follow) and conversations during the event. It’s never too late to send up a “cheers” to you all! 🥂

To all, we see you. We see the learning, the unlearning, and the learning again our industry has encountered in 2024. We see the collective wisdom in the room in navigating what both feels like uncertainty with a new year and a humble confidence that together we are ok. Gathering across offices as one brand serves us well to remind us of one of John Jacobi’s original core pillars – hire the best people.

And, for a quick story to put a cap on this toast. Last night I was picked up by one of our as she was totally down to “go early” as I wanted to be there to greet everyone. That didn’t happen. Why? Answer is: real estate! The story…

_Text from the broker & her husband: we are on our way! Picked me up: on the phone and now in the middle of a multiple offer scenario. 18 offers (not to throw anyone off here – underpriced). Me listening in on the phone conversation with the listing broker. “We” are in the running if abc can be adjusted quickly. We head back to her home to grab the laptop so she can make adjustments, obtain signatures from her buyers, and efficiently get back to the listing broker. Laptop obtained. Husband is now driving the car. Hotspot on my phone used for connectivity. Adjustments made. Resubmitted. Seattle traffic gave us plenty of time to get that done – ha! We park. Before entering The Shop, fresh air is now very much required as said broker is now car sick from the multitask, the potholes (ok, possibly her husband’s driving). Fast forward, we leave to head back home, and as we open our car doors to do so, she says, “we are in mutual!

I was grateful to experience those moments last night. A day in the life! Whether you are writing contracts, taking listings, and/or supporting those that do – we see you. Laptops, hotspots, potholes, traffic, and all!

I’m a big fan of who I surround myself with. It is a choice, and I am grateful you chose us.

Whether you were able to join us or not, cheers to the best people! 🥂Laura

Ps, how does one come up with “holiday casual” attire for said event? I pulled out two options – a red dress & the below classic…guess what won the night? I did wear heels though! 👠

Storms, insurance claims counseling 💨 & happiness in the “hurkle-durkle” ☕

🌧 This week I am thankful to have weathered the storms that hit our PNW! This was certainly not the case for all. I was beyond impressed with Moreland Insurance as I was a witness (and a recipient) to them directly and quickly reaching out to all clients, making sure they were okay and providing claims counseling for those impacted by the storms. 💨

If you are not yet following Moreland’s social, give them a follow. Great educational resource to help our clients. Their most recent post is specific to what happens when a neighbor’s tree falls on your house – who’s liable? @morelandagency on Instagram for more content! ☔

Putting a bow on this week with a look ahead at my favorite week of the year! I’ll be spending this weekend preparing for family to arrive next week. There are tables to be set, traditions to be adored, and let’s be honest… long “dog walks” when the kitchen gets too busy for me.

And, this week I came across a new word. A fun one to share as we welcome in the holiday season…

hurkle-durkle // hur*kle – dur*kle

A 200-year-old Scottish term meaning to lounge in bed long after it’s time to get up. To an extra cup of coffee and happiness in the weekend hurkle-durkle

Be well, all and gobble gobble into gratitude season! – Laura 🍂

A plane. A plan. And, interesting stats.

Fridays with Laura have of late landed on Sundays – it is what it is! Hello from somewhere above the ocean on a flight home after a week of Windermere owner planning meetings. To be shoulder to shoulder with my colleagues in planning is powerful. I will land in Seattle tonight with a clear plan broken down into both 90 days and weekly intentionality. I challenge you to join me with such focus.

This week I spent time with Windermere Economist, Jeff Tucker, and he referenced his look ahead towards 2025 as “cautiously optimistic.” I can report back that this was the overall sentiment across owners that gathered this week.

A few things with our eyes on a fresh new week ahead…

If you know me well, you know I focus on 90 day planning alongside designing one week at a time towards outputs that matter. If you are looking for an impactful 90 day planner – I’ve created & updated both a pdf fillable or print version – here.

To assist in critical thinking around your business as we accelerate towards 2025 – I found these stats summarized from the latest NAR Annual Profile of Home Buyers and Sellers very interesting:

  • The typical home buyer reached a median age of 38 years old, the highest ever in 43 years of the report; Repeat buyers reached an all-time high of 61 years of age, also.
  • More than 88% of all buyers used a real estate professional last year, a rate that has remained steady for the past five years.
  • Less than 27% of buyers had children under the age of 18 at home last year, an all-time low in the report, as first-time buyers also dropped to 24% of all buyers.
  • The average age of sellers was squarely Baby Boomer generation at 63, the highest in 40 years.
  • The typical seller spent more than 10 years in their home before moving again, double the rate of twenty years ago when it jumped after the Financial Crisis.
  • Less than 6% of sellers last year sold their home on their own, as FSBOs also hit an all-time low in the survey.

And, with my coaching hat on this week – here is a question to ponder: What fuels consistency?

In my humble opinion, the answer is: Purpose fuels consistency.

What “purpose” is fueling your “consistency”? And do you have a plan to design long-term success—defined by the one and only = you?

My purpose is to help people achieve long-term success while maintaining well-being and positive relationships. To assist in that “fuel,” this week I will be obtaining my recertification in high-performance coaching. This is an annual recertification. I have tremendous gratitude for being able to layer these concepts into our real estate industry. And while the naming of the coaching can be misinterpreted as a “rise and grind” culture; it’s not. Instead, it is about alignment, congruency, and becoming a “master of self” alongside the “master of your craft.” Key concepts here.

Ps, in 2025 you’ll notice my key HP coaching concepts will be included within Fridays with Laura content. Here is a 90-day sneak peek:

January will be focused on high-performance focal points > aka, discovering your focus, level of agency, and habits.

February will be focused on clarity > gaining immediate behavioral clarity and intentionality.

March will be focused on energy > gaining immediate improvements in energy & endurance you feel and generate each day.

That’s a wrap from the sky, on a plane, over the ocean, looking forward to seeing my family tonight and a big does of readiness for a fresh new week with clarity as my foundation. My blueprint is set in designing my next 90 days – join me?

And if you do not know where to start – begin here – and once complete, feel free to share with me if you’d appreciate further direction or focus. Here to help; the ultimate goal.

Have a great week! – Laura

Balancing complexity AND focus.

Hello Sunday evening. And, hello from my desk as I prep for a fresh new week. Before jumping into this week, I want to name last week as trying. Whether last week’s election results brought anger, anxiousness, confusion, or a sense of relief – a broader emotional atmosphere ensued. I want to acknowledge the emotional complexity and intensity of the moment.

I have leaned heavily into being patient with myself and honoring where others are in each moment. I have stayed true to my routines. I have focused on where I see good happening around me. I have appreciated the sunshine that kissed our city here and there. I have taken the days slow and intentional. I helped neighbors with odds and ends with more joy. I smiled when I noticed humans connecting with humans in slower conversation.

I remained confident in the agency I know I have in focus & habits and I kept curiosity and understanding at the forefront of all interactions. I did not downplay the strong emotions of last week and I stayed focused.

On that note, I have 5 things that helped me stay focused last week in real estate & our industry. My hope is that this content will help with focus this week…

#1. Windermere broker, Tyler Anderson shared with me a very good YouTube on the One Seattle Plan – Updating Seattle’s Neighborhood Residential Zones. Very informative! Link here.

#2. I perused WindermereStats.com along with local Seattle Times graphics with NWMLS data – and, shared @windermereco.seattle *if you need the October password: text me 206.227.7133

#3. Windermere HUB & LaunchPad posted the beginnings of a new video series from Windermere Economist, Jeff Tucker: “Local Look: Western Washington Housing Update” – link here. *video under 4 minutes

#4. I appreciated this video on property reviews – simplified. Link here. *note: adding in specificity in area reports from WindermereStats is an excellent idea. Need help in doing that? Just ask. Happy to help.

#5. And, note from Adam Zylstra // Penrith on the Federal Reserve cutting rates 0.25% – as expected:

As expected, the Federal Reserve has just cut rates by 0.25% in an unanimous decision. While mortgage interest rates are slightly lower at the moment, it’s too early to tell exactly where they’ll head as the market digests this news. The Fed’s commentary was intentionally ‘aggressively noncommittal,’ signaling that they will closely monitor economic data to guide future rate decisions. Inflation is nearing their target, but there’s no firm indication of whether additional cuts are likely or if rates will hold steady. Fed Chair Jerome Powell’s press conference will begin in about 30 minutes, and any new insights could be market movers. I’ll be following closely and will update you with any important shifts. No big surprises here, but if you’d like to chat more about rates, the Fed’s outlook, or have questions on specific clients, I’m here to help.” – Adam Zylstra // Penrith 425.879.0766

Tomorrow, Monday – 11.11.2024 – Veterans Day is a legal holiday for computation of time. From all of us, thank you to all that have served.

This week I will be traveling & meeting with fellow Windermere Owners across the network to look ahead in planning for 2025. This will be a nice focus for me. Back soon. Until then, be well – Laura

V.O.T.E. and “a bit of optimism” – Simon Sinek 🎤

Election Day is coming up fast on Tuesday, November 5th. Our family will be getting our ballots in today. Fun fact, we have a new voter in the house with our son now 18! You can either mail your ballot in postage-free (King County Elections recommends putting it in the mail by today – Friday, November 1st to be on the safe side; it has to be postmarked by the 5th in order to be counted) or drop it off in person 24 hours a day at a ballot drop box or during business hours at a vote center, which will be open until 8 pm on Election Day. *Thank you, Sol, for outlining these details in your last week’s Civic Minute. If you are looking for more resources from Sol – visit & subscribe here. Another fun fact, I’ve been reading Sol’s Civic Minute newsletter for over 10 years now on every Sunday morning. A really good example of consistency in “flow” in our business. Congratulations, Sol!

Today’s FWL post continues with a getting back to the basics focus, with this week featuring negotiations. With the election season very much here, my podcast feed is filled with interesting and relevant content. I stumbled upon a beautiful conversation between Simon Sinek and William Ury.

Few people on this planet have as much experience making peace as William Ury. William spent decades as a peace negotiator, resolving the world’s most intractable conflicts — from avoiding nuclear catastrophe in the Cold War to mediating ethnic tensions and civil wars. Considered one of the world’s pre-eminent negotiation experts, he’s written several books on the subject, including the best-selling Getting To Yes. His latest book is titled Possible.” – This…is A Bit of Optimism (podcast)

Simon sat down and dove deep into conversation with William on the topic of the possibility of peace in an increasingly conflicted world. He shares some great stories with me from his career and what he’s learned about the right way to influence others. While I appreciated this from a global scale, I also appreciated the incredible takeaways in practical application in negotiations.

Are all negotiations the same thing? Situational differences exist, yet fundamentally, William would argue that at the root of it they are the same. We are humans existing with other humans, and that with change comes more conflict; yet conflict is not necessarily bad. Both peace and negotiations are a process.

This is not a Pollyanna conversation. This is a real conversation. How might we each take increased focus and agency in meeting perceived animosity with curiosity? What self do we want to bring to that next hard conversation? What I do know, is that we each have a choice in this answer.

And when we think about bringing value to our clients, let’s put our skills in negotiation high on our list. I am hopeful this conversation I bring to you today will help you in a small or big way. I really enjoyed it—well heck, three times this week! This episode is 42 minutes…

Full Episode here. Peace Is A Process
with negotiation expert William Ury

FWL will be back after the election and after our daughter turns 16. Yes, Piper shares a birthday with election day. Until then, be well. – Laura

Six weeks. Back to basics. Challenge accepted?

I have been a lifelong athlete. Recently, though, those endeavors look a little different than my younger self. My athletic habits of late have been focused on a “just keep moving” kind of mantra. This week, however, I began a six-week program to get back to basics in strength training. It’s been a while since I picked up weights and felt such resistance. I’m now back to focus on resistance, purpose, and a more keen understanding of the why and cadence of each movement.

Ok, let’s bring this topic back to real estate. I am focused on bringing our craft of real estate back to basics. Why? Answer is: our market, and more so our industry, has navigated so much change over the last 12 months that our focus has naturally been there far too long. It’s time to move beyond and yes, double down on the basics.

This week I polled our leadership team and other industry leaders and asked them each this question: If a broker was given only one hour a day to “get back to basics” inside of their business – what would that be? And why?

There was certainly consistency in these polled results, and I’ve summarized them below.

Ps, purpose fuels consistency – keep that in mind as you design your next six weeks. Challenge accepted?

  1. Live contacts each week. You pick the #. I coach to 20 live contacts – it feels doable from week to week. The key is to track, jot down a “next step,” and do that next step. There is always a next step in connectivity if we are curious and listening intently.
  2. Right size your business with increased focus on generating listing appointments. “Buyer focus is a crowded market.” *Review last week’s blog post for insights.
  3. Focused database review which allows 1 & 2 above to move along smoothly. Note: real deal cut off to migrate from the Moxi Engage environment to Cloze is Nov 30th. And, if you have subscribers on Neighborhood News – yes, that means you are a Moxi Engage user. Need further support, ask!

>>> A follow up to last week’s FWL and sources of potential listings <<<

    • Sphere (including past clients here)
    • Referrals
    • The new FSBO = zillow! 88% of fsbo’s will list
    • The new Expired = brokers no longer in the business (as discussed at #5 above)
    • Just listed by your competitors – put a plan around this with consistency – new listings that are not your peers – market to those streets
    • Airb&b’s
    • Landlords
    • Renters – buying the property they are renting
    • Life events – change in people’s lives

    In order to focus on the above, what distraction(s) are you able to reduce?

    And…

    Here are helpful prompts towards achieving focus:

    3 skills to develop for greater confidence?

    Simple steps to gain these 3 skills?

    Coaches, mentors, or peers that can help?

    What will your next six weeks look like if you were to focus solely on getting back to the basics of your business?

    Purpose fuels consistency – keep that in mind as you design your next six weeks. Challenge accepted?

    For a full list of my current fav books & podcasts – click here & go to “curiosity” tab – upper left!

    Welcome to the weekend in work, play and pause. Here to help; the ultimate goal. – Laura

    That’s a wrap on this week’s FWL, we’ll do it again next!